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Delivery & pickup
Furniture is made to order — most pieces are ready in 2–3 weeks, and we confirm the delivery date when you order. Delivery and assembly within Rawalpindi is free; nationwide shipping is quoted separately.
Returns & refunds
Most pieces are made to order, so change-of-mind returns can't be accepted — please measure your space before ordering. Transit damage or a defect against the approved design is repaired, replaced, or refunded at our cost.
You pay Gujrat Wood Works (Chiniot Craft) directly — Orkiya never handles your payment.
